Last Updated: October 31, 2025
Look, we get it - nobody actually enjoys reading privacy policies. But we're gonna be straight with you about how we handle your info. No corporate speak, just real talk about what happens with your data when you train with us.
Hey there! Welcome to Lumaron Thod Odyssey's privacy policy. We're a high-intensity functional training gym based in Vancouver, and we take your privacy seriously - like, as seriously as we take hitting new PRs.
This policy covers what happens when you interact with us, whether that's training at our facility at 2845 Granville Street, using our website, signing up for classes, or working with our coaches. We're committed to protecting your personal information while helping you forge your legendary fitness journey.
By using our services, you're agreeing to the terms outlined here. If something doesn't sit right with you, let's talk about it - shoot us a message at info@lumaronthodyssey.info.
When you sign up or interact with us, we'll collect stuff like:
If you're working with our coaches or attending our programs, we might track:
Our website automatically collects some technical info like IP addresses, browser type, device info, and how you navigate our site. Nothing creepy, just standard web analytics to make sure everything's running smooth.
Alright, so what do we actually do with your data? Here's the rundown:
Managing your membership, scheduling classes, coordinating personal training sessions, and basically making sure you get the training you signed up for.
Your performance data helps our coaches create better programming. We're not just throwing random workouts at you - we're tracking what works and adjusting accordingly.
Sending you class schedules, training tips, facility updates, and yeah - occasional promotional offers. Don't worry, we won't spam you into oblivion.
Health screening info helps us keep everyone safe. Legal stuff like waivers and agreements protect both you and us.
Understanding how people use our facility and services helps us get better. We analyze trends, identify what's working, and continuously improve the experience.
Let's be clear - we're not selling your data to random third parties. That's not our vibe. But there are some situations where we share information:
We work with payment processors, scheduling software, email services, and other tools that help us run the gym. These companies only get access to what they need to do their job, and they're contractually obligated to protect your data.
If we're legally required to disclose information - like a court order or regulatory investigation - we gotta comply. We're not trying to be difficult, it's just the law.
If there's a medical emergency or safety issue, we'll share relevant info with emergency services or your emergency contacts. Your health comes first.
In the unlikely event we sell the gym or merge with another business, your information would transfer to the new owners. They'd still be bound by this privacy policy though.
With Your Consent: We'll never share your progress photos, testimonials, or personal achievements without explicit permission from you. If we want to feature your success story, we'll ask first.
We take security seriously. Here's what we're doing to protect your info:
Real Talk: No system is 100% bulletproof. We do everything we can to protect your data, but if there's ever a breach, we'll let you know ASAP and tell you what happened and what we're doing about it.
We keep your data for as long as you're an active member, plus a reasonable period after that for legal and business purposes.
While you're training with us, we maintain all your information to provide services and track your progress.
We'll keep basic account info and transaction history for about 7 years for tax and legal compliance. Financial records, waivers, and legal documents have specific retention requirements we gotta follow.
Your workout data and progress tracking stays accessible to you even after membership ends, unless you request deletion. Some people come back after a break and want to see where they left off.
Want us to delete your data sooner? Just ask. We'll honor deletion requests unless we're legally required to keep something.
Under Canadian privacy laws (particularly PIPEDA), you've got rights regarding your personal information:
You can request a copy of all personal data we have on you. We'll provide it in a readable format.
Spot an error? Let us know and we'll fix it. You can update most info through your account or by contacting us.
Want your data gone? Request deletion and we'll wipe it, except for stuff we legally need to keep.
Moving to another gym? We can export your workout data and progress info in a portable format.
Don't want marketing emails? Unsubscribe anytime. You'll still get essential service communications though.
Not happy with how we handle your data? You can file a complaint with the Privacy Commissioner of Canada.
To exercise any of these rights, reach out to us at info@lumaronthodyssey.info or call (604) 555-0847. We'll respond within 30 days.
Our website uses cookies - not the delicious kind, unfortunately. These are small files that help the site work better.
These are necessary for the site to function. They handle things like keeping you logged in and remembering your session. You can't really disable these without breaking the site.
We use tools like Google Analytics to understand how people use our site. This helps us figure out what's working and what needs improvement. These cookies don't identify you personally.
These remember your settings and preferences so you don't have to set them every time you visit.
You can control cookies through your browser settings. Just know that blocking certain cookies might affect how the site works. Most browsers let you view, delete, and block cookies - check your browser's help section for instructions.
Sometimes we link to other websites or services - nutrition resources, equipment suppliers, fitness communities, that kind of thing. Once you click those links, you're on their turf and their privacy policies apply.
We try to only link to reputable sites, but we can't control what they do with your data. So before you enter personal info on any third-party site, give their privacy policy a quick read.
Same goes for any apps or platforms we might integrate with for class booking or workout tracking. Those companies have their own privacy practices that you should check out.
Our services are designed for adults and teens (16+). We do accept members under 18, but they need parental or guardian consent.
If you're under 18, your parent or guardian needs to sign your membership agreement and waivers. They'll also be the ones we contact regarding your account and any issues that come up.
We don't knowingly collect personal information from anyone under 13 without explicit parental consent. If we discover we've collected data from a child under 13 without proper consent, we'll delete it immediately.
We might update this privacy policy from time to time as our services evolve or laws change. When we make significant changes, we'll let you know through email or a prominent notice on our website.
The "Last Updated" date at the top of this page shows when we last made changes. We recommend checking back occasionally to stay informed.
Continuing to use our services after changes go into effect means you accept the updated policy. If you don't agree with the changes, you can close your account - though we'd hate to see you go!
Got questions, concerns, or requests about your privacy? We're here to help.
Email: info@lumaronthodyssey.info